Privacy Policy
Last updated: September 2024
Introduction
stellar-vine ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Canada.
Information We Collect
Information You Provide
We collect information you voluntarily provide when you:
- Complete enrollment or inquiry forms
- Register for courses
- Contact us via email
- Subscribe to communications
This information may include:
- Name and contact details
- Email address
- Course preferences and selections
- Professional background information you choose to share
- Payment information (processed securely by third-party providers)
Automatically Collected Information
When you visit our website, we may automatically collect certain information including:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- IP address (anonymized for analytics)
How We Use Your Information
We use collected information to:
- Process course enrollments and registrations
- Communicate about courses, schedules, and updates
- Respond to inquiries and provide support
- Improve our website and course offerings
- Send relevant educational content (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers who assist with operations (payment processing, email delivery)
- Professional advisors (legal, accounting) as required
- Authorities when required by law
All service providers are contractually obligated to protect your information and use it only for specified purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit
- Secure storage systems
- Access controls limiting who can view information
- Regular security assessments
While we strive to protect your information, no method of transmission over the internet is completely secure.
Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for future data collection
- Request deletion of your information (subject to legal retention requirements)
- Lodge complaints with the Privacy Commissioner of Canada
To exercise these rights, contact us at the email address provided below.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Course records may be retained for a period of seven years for administrative and legal purposes.
Cookies
Our website uses cookies to enhance your experience. Please see our Cookie Policy for detailed information about how we use cookies.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Significant changes will be communicated via email to registered users.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
stellar-vine
350 Bay Street, Suite 700
Toronto, ON M5H 2S6
Canada